Privacy Policy

Effective Date: January 2025

Legal Medico Solutions ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and share your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Legal Medico Solutions is a UK-based company specialising in the provision of medical assessments and expert reports tailored for legal cases. We work with law firms, medical professionals, and clients to deliver clear, compliant, and timely medico-legal services.

We may collect and process the following personal data:

• Personal details: Full name, date of birth, address, contact number, email address
   
• Medical information: Health records, psychiatric evaluations, and related documentation
   
• Case details: Information relevant to legal proceedings provided by instructing firms
   
• Professional data (for experts): Qualifications, CVs, registration numbers (e.g. GMC), bank details for payments
   

We collect data in the following ways:

• Directly from law firms or legal representatives
   
• From clients completing assessment forms
   
• Through communications (email, phone, secure uploads)
   
• Via experts submitting professional information
   

Your data is used for:

• Arranging and delivering medico-legal assessments
   
• Producing expert reports
   
• Communicating with clients, professionals, and legal representatives
   
• Managing appointments and follow-ups
   
• Invoicing and payment processing
   
• Meeting legal and regulatory obligations
   

We process your data under the following legal bases:

• Consent – where you have clearly agreed to our use of your data
   
• Contract – to fulfil our obligations in providing services
   
• Legal obligation – where required by law
   
• Legitimate interest – in operating and growing our services
   

Your data may be shared with:

• Medical professionals involved in your assessment
   
• Instructing law firms or solicitors
   
• Third-party service providers (e.g. secure storage, IT systems, payment processors)
   
• Regulatory or legal authorities where required by law
   

We ensure all third parties meet data protection standards and use data only for the specified purpose.

We use secure systems and protocols to protect your data, including encrypted communications, password-protected platforms, and strict access controls. Your data is stored securely in the UK or in compliance with UK data protection laws.

We retain your data only as long as necessary for the purpose it was collected and in line with legal and regulatory requirements.

Under the UK GDPR, you have the right to:

• Access your data
   
• Correct inaccurate or incomplete data
   
• Request deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, please contact us at:
Email: Info@legalmedicosolutions.co.uk

Tel: 01708 918543

We may update this policy from time to time. The latest version will always be available on our website.